Customer Service Advisor

Cross Border Talents has an offer for you at the Contact Centre (in IT) in Athens, Greece. At the moment we are looking for English speakers, to fill several vacancies.
Are you interested in moving abroad?

The conditions are according to the following requirements:
Fluent in English
Travel Expenses: Paid by our client;
Accommodation: Our client offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations;
Initial Contract: 12 months.
Salary: € 1.045,72 + Monthly production bonus
Working hours is 8 hours per day/5 days per week
Monday – Sunday: 08:00 – 24:00 (rotating shifts)

Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in English.
Maintaining, analyzing, troubleshooting and attempting repair of all products.
Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions.
Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved.
Communicating clearly with all consumers.
Managing, effectively and efficiently, length of calls ensuring minimum consumer inconvenience

The company also offers Greek lessons, free Real Estate Agency fee & other Benefits.

If you are interested do not hesitate in contact me.
Best Regards

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